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Laura Lynex-Hopkins – Buyers

“I just wanted to thank you and personally recognise your excellent customer service through email.
You show exemplary communication skills and have filled my partner and I with hope in the purchase of our first home. This has been a terrible journey not only for us but also the vendor. You supported both parties with daily updates, advice and an ear to listen to our frustration.
What makes you stand out is you didn’t have to support us in the way you did, as really we are only buying the property not selling it through you, but you did! You never failed on any promise and always ensured you called back on any request I had. I can’t thank you enough!
Our experience with our solicitors hasn’t been great, you took my feedback and spoke to a point of contact you have there to ensure they work on their communication skills.
You should be recognised for your hard work, passion and customer service. I can only imagine your team are blessed to have you as their manager.
Again thank you so much. We will certainly be coming back to Meridian and recommending friends/family!”